Privacy Policy

Privacy Policy

We Respect your Privacy

Western Sydney Mums respects your privacy and shares your concerns about the security of data and information you may submit to Western Sydney Mum’s website. We are committed to safeguarding the privacy of our customers and website visitors in accordance with the Australian Privacy Act 1988 (Cth). 

Personal data 

Western Sydney Mums (ABN) privacy policy outlines how we collect, use, store and disclose your personal information. By signing up to Western Sydney Mums, you consent to disclosing your personal information, this may include;

  • name;
  • mailing or street address;
  • email address;
  • telephone number and other contact details;
  • age or date of birth;
  • credit card information;
  • your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

Western Sydney Mums may collect these types of personal information directly from you or from third parties; when you register your details on our website, when you provide feedback, when you provide information or change personal contact details, content or email, respond to surveys and/or promotions, provide financial advice or credit card information, or communicate with us directly through our website, emails, phone calls and or social networks including instagram and Facebook.

Why do we collect your information and what do we do with it?

Western Sydney Mums may use your personal information collected from you and or from third parties; to provide you with updates to our services and or marketing and promotional messages and other information that may be of interest to you. 

We may contact you through telephone, email, sms or mail. We may also use your personal information to operate, protect and or improve our products and services such as to perform analytics, conduct research and for advertising and marketing purposes. 

Disclosure of Personal Information

We may disclose your information to any of our employees, third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you); This includes and is not limited to our sponsors or promoters of any competition that we conduct via our services;

We may also disclose your information to payment systems operators (eg merchants receiving card payments); We may from time to time need to disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you agree and give consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

Our Website and Cookies 

Western Sydney Mums may collect information when you visit and access our websites. While we do not use browsing information to identify you personally, we may record certain information about your use of our websites, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. This information may be used in an aggregated manner to analyse how people use our site, such that we can improve our service.

We may also use cookies from time to time to enable us to collect data that may include personal information. We may use cookies to analyses website traffic and help us provide a better website visitor experience. Cookies may be used to serve relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

Security 

Western Sydney Mums is committed ​to ensuring information provided to us is secure and protected in accordance with the Australian Privacy Act 1988 (Cth). We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. These steps may include suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse. Please be aware, we cannot guarantee the security of your personal information.

Third Party Sites


Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Western Sydney Mums is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Access to Personal Information 

You may request and access the details of personal information that we hold about you. Sometimes we may not be able to grant you access to your information, where this is the case, we will provide a reasonable explanation. If you believe the information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us and we will take reasonable steps to ensure that it is corrected.  We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Complaints

If you believe we may have breach the Private Act and you wish to make a complaint about the way we handled your personal information. We take complaints about our privacy practices very seriously, please feel free to send in details of your complaints tohello@westernsydneymum.com.au and we will provide you with details of our complaints handling process. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.